On cancellation of a booking the following conditions apply:
Up to 30 days prior to hire date the customer is eligible to a 100% refund of the balance of hire subject to a minimum £100 cancellation fee.
29 to 15 days prior to the date of hire the customer is eligible to a 75% refund of the balance of hire subject to a minimum £100 cancellation fee.
14 to 8 days prior to the hire date the customer is eligible to a 50% refund of the balance of hire subject to a minimum £100 cancellation fee.
7 to 0 days prior to the hire date the customer is not eligible to a refund and will lose the full balance of hire and deposit.
Please not that in all cases a cancellation will result in the loss of the £100 booking fee.